Your data deserves a careful fit.
Your privacy matters as much as finding the right shoe fit. This page explains how Erickson Recreation protects information used for online orders, contact forms, email updates, and team accounts in North Palm Beach and across the USA.
Your Data, Your Trust
Plain answers, without the legal fog.
When you shop with Erickson Recreation, we keep your personal information safe and never sell it. We collect only what we need to take an order, answer your message, send requested updates, or manage a team account.
Last updated: October 15, 2024
Full Privacy Policy
These details apply when you browse our online store, place an order, contact our Lake Victoria Gardens team, or create a team account.
Information We Collect
We collect details you choose to provide during checkout, account setup, or a conversation with our team. We keep the list focused.
- Contact details such as your name, email address, phone number, and delivery address.
- Billing and order details, including products selected, payment status, returns, and delivery preferences.
- Team account information, including organisation details and roster information entered by an authorised organiser.
- Messages sent through contact forms, including the subject and information needed to respond.
Payment card details are handled by our payment processor. Erickson Recreation does not keep complete card numbers on its own systems.
How We Use Your Data
We use your information to complete the job you asked us to do.
- Process online orders, confirm payment, arrange shipping, and manage returns.
- Send order receipts and shipping updates connected to your purchase.
- Reply to product, account, and privacy questions from North Palm Beach customers and other US shoppers.
- Maintain team accounts and provide equipment information relevant to the account.
- Suggest related equipment when you have allowed personalised marketing.
- Check site performance, prevent misuse, and keep our records accurate.
We keep information only for as long as it supports these purposes, meets legal recordkeeping needs, or helps resolve a stated issue.
Cookies and Analytics
Our site uses functional cookies to remember settings and support shopping features. They help pages work as you move through an order.
We may use Google Analytics to understand page visits, device type, and broad site activity. Analytics information is used for site improvement and is not used to sell your personal details.
You can block or remove cookies through your browser settings. Some shopping functions may then behave differently. Your browser's help menu explains the available controls.
Data Sharing and Security
We do not sell customer information or share it with third parties for their own marketing.
We share the minimum information needed with payment processors to authorise transactions and shipping carriers to deliver orders. Service providers may process information for hosting, security, analytics, or customer support under written instructions.
Transactions use SSL encryption in transit. We also limit account access and review service arrangements. No online system can promise absolute security, so please choose a strong account password and contact us quickly if something looks wrong.
Your Rights and Choices
You can ask what personal information we hold, request a correction, or ask us to delete information when the law allows. You can also ask how your information is used or object to certain processing.
To stop marketing emails, use the unsubscribe link in the message. Transactional messages, such as receipts and shipping updates, may still be sent because they relate to your order.
These choices support rights under the California Consumer Privacy Act (CCPA) and other applicable US privacy regulations. We may verify your identity before completing a request. We do not penalise you for making a valid privacy request.
Contact for Privacy Concerns
Send a privacy request or question to info@ericksonrecreation.com. Include enough detail for us to identify the request, and please avoid sending payment card numbers.
We review messages from customers in North Palm Beach, Florida and across the USA and aim to respond within the timeframe required by applicable law.
Need a direct answer?
Your privacy question goes to Erickson Recreation rather than a sales list. We will explain the next step clearly.